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Trusted eXperience

Using ValidSoft’s world-leading voice biometric technology, Trusted eXperience integrates with web browsers, apps, IVR’s, IVA’s, speech bots, and contact centers to provide consumers with real confidence that their identity, and personal assets, are taken seriously. With nothing to remember and nothing to forget, Trusted eXperience is the easiest and most secure user experience for identity assurance in an omni-channel world.

ValidSoft has developed its own market-leading Voice Biometrics as a core part of its √oiceID™ platform. These capabilities can also be used as standalone services. Voice biometrics give the ideal balance of security and user experience and has proven itself with over 40 years of academic research. ValidSoft’s Voice Biometrics performance has been validated with rigorous third-party testing, demonstrating it to be a world-leading commercial biometric engine. As part of our commitment to ongoing innovation and excellence, ValidSoft’s team of industry recognized Speech Scientists continually develop the system in part with our ongoing collaboration with our academic research partners. ValidSoft has developed its Voice Biometrics specifically to meet the needs of businesses with stringent security requirements such as the Financial Services and Government sectors.

ValidSoft's √oiceID™
Secure Identity Assurance

Without secure and simple identity assurance of the consumer, authentication in the Contact Center will continue to be ineffective, costly and compromised.

Security Grade Cyber Platform

ValidSoft's √oiceID™ is a “security grade” cyber platform, a classification that we believe none of our competitors can achieve

Authentication and Identification

ValidSoft's √oiceID™ accurately identifies speakers by the sound of voice, in real-time providing authentication and identification using static phrase or random digits (or a combination) (active voice biometrics) and free-flowing text (passive voice biometrics)

Continuous Authentication

ValidSoft's √oiceID™ can perform continuous passive authentication over conversational or intent driven free speech

√oiceID™ Features
√oiceID™ Active Authentication (Text-Dependent)
Text Dependent or passphrase / OTP mode is where a specific, typically short, phrase or series of digits is used for enrolment and for authentication. Using a well-chosen phrase gives strong biometric performance and good user experience in situations where a PIN or password may have been used in the past
√oiceID™ Conversational Authentication (Text-Independent)
Text independent mode is where natural speech or conversation is used to enroll and authenticate the user. This mode is often used in call centers as a replacement for a series of security questions with the authentication being transparent to the caller
Precision Voice Biometrics (See-Say®)
Precision Voice combines what the customer is saying along with confirmation that they are the correct claimed identity. The combination of understanding the intent and verifying identity provides assurance simultaneously. This product can be used to provide higher levels of Liveness Validation ensuring a “Live” customer is being verified or enrolled. It can also be used to provide the highest levels of security by combining it with knowledge such as One-Time-Passcodes
Speaker Verification
Speaker Verification; is the process of verifying someone’s voice against a claimed identity. It is a 1 to 1 matching process where audio is checked against a (single) previously enrolled voice model (the voice print). The goal is to assert the individual is or isn’t who they are claiming to be for the purpose of authentication, generally
Speaker Identification
Speaker Identification is the process of checking spoken audio against multiple pre-enrolled voice models. It is a 1 to N process as there is no claimed identity, the system is trying to establish who the speaker is from their voice. It is often used for techniques such as watchlist (e.g., identification of known fraudster) processing or agent identification
ValidSoft’s Voice Identity Platform

Validsoft’s Voice Identity Platform delivers strong voice authentication that is simple, accurate and fast

Secure
The only security company in the world with 4 European Data Protection and Privacy Seals (EuroPriSe®)
Precise
Unparalleled, out-of-the-box, speed, precision and accuracy
Fast
60x real-time audio processing
Agnostic
Language Agnostic – any voice, any language, any dialect
Optimized
Advanced acoustic moderation technology for suppression of background noise – optimized for real-world environment
Detecting
World leading artificial voice detection (Deepfake) and anti-spoofing (Replay attack) detection modules
Concise
Works with ultra-short utterances with as little as 0.5 seconds of audio
Omnidevice
Device agnostic: integrates with mobile, web and contact center channels
Patented
20+ patents granted
Dynamic
Dynamic architecture capable of scaling on demand
HIPAA Complaint
CCPA Compliant
EuroPriSe Seal
GDPR Compliant
Want to Know More? Reach Out!

Discover the power of VoiceID™—request a demo today and elevate your security with seamless authentication and robust fraud defense

What to Expect in Your VoiceID™ Demo?

  • Real-Time Authentication: Witness how our platform authenticates identities on-the-fly during live interactions
  • Fraud Prevention Tactics: See how we detect and prevent fraudulent activities using advanced voice biometrics
  • User Experience Focus: Experience the simplicity and efficiency of voice authentication in user interactions
  • Integration Capabilities: Learn about seamless integration with your existing systems for smooth operations
  • Security Features: Explore the robust security measures that protect against voice spoofing and deepfakes
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Having worked with voice biometric suppliers in the past, we were familiar with the technology. We were however delighted with the advanced technology as well as the ever present support from ValidSoft, both on a technical level as well as well as business and process level. ValidSoft’s reactivity and flexibility has been second to none and has given us the feeling that they are a true partner.
Saulo Mauricio Cano Ortiz
Arquitecto Técnico

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